Upstream task

Predecessor task and Successor task

The Field Service Management highlights for the Yokohama release say Upstream task is renamed Predecessor task and Downstream task is renamed Successor task. The source link now redirects to the Yokohama release notes.

Family: Customer and Industry
Status: Current name since Yokohama, March 2025
Acronyms: FSM
Verified: 18 October 2026, docs release notes

Name history

Newest first

Yokohama, March 2025Upstream taskPredecessor taskLabelSource Yokohama

Yokohama, March 2025Downstream taskSuccessor taskLabelSource Yokohama

Source: docs release notes, docs.servicenow.com

Connections

Optimization Targets and Field Service Order configuration, Customer and Industry, Xanadu, September 2024
Sales Customer Relationship Management, Customer and Industry, Zurich Patch 9 and Australia Patch 2, 2026
ServiceNow CPQ, Customer and Industry, Zurich, 2025
CRM Core, CRM API Core, CRM Workspace, Customer and Industry, Brazil, 2026
Service Exchange, Customer and Industry, Australia, 2026
Sourcing and Procurement Operations, Customer and Industry, 2022 to 2023, release not stated

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