Task Filter tab

Optimization Targets and Field Service Order configuration

The Xanadu Field Service Management release notes say the Task Filter tab in Schedule Optimization is renamed Optimization Targets, and in Appointment Booking Field Service configuration is renamed Field Service Order configuration for new customers.

Family: Customer and Industry
Status: Current name since Xanadu, September 2024
Acronyms: FSM
Verified: 18 October 2026, docs release notes

Name history

Newest first

Xanadu, September 2024Task Filter tabOptimization TargetsLabelSource Xanadu

Xanadu, September 2024Field Service configurationField Service Order configurationLabelSource Xanadu

Source: docs release notes, www.servicenow.com

Where the old name still lives

Field Service configuration for customers who configured Appointment Booking before Xanadu

Connections

Predecessor task and Successor task, Customer and Industry, Yokohama, March 2025
Sales Customer Relationship Management, Customer and Industry, Zurich Patch 9 and Australia Patch 2, 2026
ServiceNow CPQ, Customer and Industry, Zurich, 2025
CRM Core, CRM API Core, CRM Workspace, Customer and Industry, Brazil, 2026
Service Exchange, Customer and Industry, Australia, 2026
Sourcing and Procurement Operations, Customer and Industry, 2022 to 2023, release not stated

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