Customer and Industry
CSM, field service, sales and the industry products.
Entries
6 entriesCRM Core, CRM API Core, CRM WorkspaceLead to Cash CoreBrazil, 2026RenamedSales Customer Relationship ManagementSales and Order Management (SOM)Zurich Patch 9 and Australia Patch 2, 2026RenamedService ExchangeService BridgeAustralia, 2026RenamedServiceNow CPQLogik.ai configurator (CPQ)Zurich, 2025AcquisitionSourcing and Procurement OperationsProcurement Service Management (PSM)2022 to 2023, release not statedRenamedTelecommunications Service Operations ManagementTelecommunications Network Performance Management (TSOM, TNPM)No formal statement; TNPM dates from Paris, 2020Renamed