Telecommunications Network Performance Management

Telecommunications Service Operations Management

Not a rename of Telecommunications Service Management, which exists beside it.

Family: Customer and Industry
Status: Current name, date not stated
Acronyms: TSOM, TNPM
Verified: 17 October 2026, data sheet, community

Name history

Newest first

No formal statement; TNPM dates from Paris, 2020Telecommunications Network Performance ManagementTelecommunications Service Operations ManagementRenamedSource

Source: data sheet, community, www.servicenow.com

Where the old name still lives

The TSOM data sheet still carries the TNPM name in its address and keywords.

Connections

Sales Customer Relationship Management, Customer and Industry, Zurich Patch 9 and Australia Patch 2, 2026
ServiceNow CPQ, Customer and Industry, Zurich, 2025
CRM Core, CRM API Core, CRM Workspace, Customer and Industry, Brazil, 2026
Service Exchange, Customer and Industry, Australia, 2026
Sourcing and Procurement Operations, Customer and Industry, 2022 to 2023, release not stated
Customer History, Customer and Industry, Yokohama, May 2025

Spotted an error? Send a correction with a source.