Conversational Analytics
Assistant Analytics
The Brazil ServiceNow Otto for Virtual Agent release notes, September 2026 Early Availability, list Conversational Analytics (com.sn.conversational.analytics) under plugins planned for deprecation, with the instruction: Replace with Assistant Analytics. The plugin is planned for deprecation, not yet removed.
- Family
- Platform and AI
- Status
- Current name since Brazil Early Availability, September 2026
- Verified
- 19 October 2026, docs release notes
Name history
Newest firstBrazil Early Availability, September 2026Conversational AnalyticsAssistant AnalyticsReplacedSource Brazil
Where the old name still lives
The Conversational Analytics plugin until it is deprecated.
Connections
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