Platform and AI
The platform itself, its AI brand and the experiences built on it.
Entries
11 entriesAI Admin CenterNow Assist CenterAustralia, August 2026RenamedAI Connector for GoogleService Graph Connector for GCP Vertex AIZurich; Australia Patch 4RenamedAI SearchZingQuebec, 2021ReplacedEnterprise GraphGlobal GraphZurich, December 2025RenamedNext Experience UI FrameworkNow Experience UI FrameworkSan Diego, 2022RenamedNow SupportHI (HI)By January 2020RenamedPredictive IntelligenceAgent Intelligence (PI)New York, 2019RenamedServiceNow Agent, Now Mobile and Mobile OnboardingServiceNow Classic mobileMadrid and New York, 2019ReplacedServiceNow AI PlatformNow Platform6 May 2025RenamedServiceNow OttoNow AssistAnnounced 5 May 2026MergedServiceNow UniversityNow LearningMay 2025Replaced