Now Assist for Workplace Service Delivery (WSD)

ServiceNow Otto for Workplace Service Delivery (WSD)

The Australia release notes, now titled ServiceNow Otto for Workplace Service Delivery (WSD), carry a Now Assist to ServiceNow Otto announcement under Australia Patch 5 saying the new brand is reflected in product names. The same page still links to Now Assist for Workplace Service Delivery (WSD). It does not use the word renamed and gives no date.

Family

Employee

Status

Current name, date not stated

Also called

Otto for WSD

Verified

19 October 2026, docs release notes