Now Assist for IRM

ServiceNow Otto for Integrated Risk Management

The Store release notes say all references were renamed in version 22.0.2 (Zurich) and 22.5.0 (Australia), both August 2026. Version 22.4.0 in July 2026 removed the standalone Now Assist for IRM application.

Family: Security and Risk
Status: Current name since Store 22.0.2 and 22.5.0, August 2026
Also called: Otto for IRM
Verified: 18 October 2026, Store release notes

Name history

Newest first

Store 22.0.2 and 22.5.0, August 2026Now Assist for IRMServiceNow Otto for Integrated Risk ManagementRenamedSource Zurich

Source: Store release notes, www.servicenow.com

Where the old name still lives

Plugin ID sn_irm_gen_ai

Connections

ServiceNow Otto, Platform and AI, Announced 5 May 2026
Integrated Risk Management, Security and Risk
Third-party Risk Management, Security and Risk, Store 17.0.4, August 2023
Threat Intelligence Security Center, Security and Risk, GA 9 May 2024
Unified Security Exposure Management, Security and Risk, Store, 11 December 2025
Operational Sustainability Management, Security and Risk, Australia, 2026

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