Now Assist for HRSD

ServiceNow Otto for HRSD

The Store release notes use the name Now Assist for HRSD in earlier versions, and version 13.4.1 says the AI experience introduced as Now Assist has a new name, ServiceNow Otto.

Family: Employee
Status: Current name since ServiceNow Otto rebrand, August 2026 (Store release 13.4.1)
Also called: Otto for HRSD
Verified: 18 October 2026, Store release notes

Name history

Newest first

Store release 13.4.1, August 2026Now Assist for HRSDServiceNow Otto for HRSDRenamedSource

Source: Store release notes, www.servicenow.com

Connections

ServiceNow Otto, Platform and AI, Announced 5 May 2026
Employee Center, Employee, Rome, 16 September 2021
Employee Slate, Employee, 2026
ServiceNow EmployeeWorks, Employee, GA 26 February 2026
Talent Development, Employee, Vancouver, 2023
Workplace Service Delivery Suite, Employee, February 2025

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