What's it called now?

Release family 26 of 28

Zurich

General availability
September 2025
Came after
Yokohama
Followed by
Australia

ServiceNow said Zurich completed its first cycle of alphabetically named releases and introduced Build Agent, a developer sandbox and Machine Identity Console. Source

Official page for Zurich

Renamed in Zurich

16 on record
Platform and AIService Graph Connector for GCP Vertex AIAI Connector for GoogleRenamedEntry
Platform and AISalesforce connectorAI Connector for SalesforceRenamedEntry
Platform and AIGlobal GraphEnterprise GraphRenamedEntry
Platform and AIGCP Vertex AI connectorGemini Enterprise Agent PlatformRenamedEntry
TechnologyITOM HealthITOM AIOpsRenamedEntry
Customer and IndustrySales and Order ManagementSales Customer Relationship ManagementRenamedEntry
Customer and IndustryLogik.ai configuratorServiceNow CPQAcquisitionEntry
AcquisitionsLogik.aiServiceNow CPQAcquisitionEntry
Acquisitionsdata.worldServiceNow Data CatalogAcquisitionEntry
AcquisitionsUltimateSuiteTask MiningAcquisitionEntry
AnalyticsUser Experience Analytics dashboardUsage Insights dashboardRenamedEntry
In-product label changesKill Switch Protocol LogAgent containment listLabelEntry
In-product label changesAccess mapAgent mapLabelEntry
In-product label changesAI assets tableAI recordsLabelEntry
Security and RiskThird-party Information Register (download option)Excel Master TemplateLabelEntry
In-product label changesTicket status AI agentRequest status AI agentLabelEntry
Earlier: YokohamaLater: AustraliaAll releases